Privacy Policy

Effective Date: 26th May 2025

1. Introduction

Welcome to RankedTracker ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rankedtracker.com (the "Site") and use our keyword ranking and SEO tracking services (the "Services").

Please read this Privacy Policy carefully. By accessing or using our Site and Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us for support
  • Sign up for our newsletter or marketing communications

This information typically includes your name and email address, company details and website URL, billing and payment information, account credentials and preferences, and your communication preferences.

2.2 Usage Data

We automatically collect certain information when you access and use our Services. This includes the keywords you track and monitor, website domains and URLs you analyze, search engine ranking data and historical trends, competitor analysis data you generate, service usage patterns and feature interactions, your IP address and browser information, pages visited and navigation patterns, and API usage data.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to maintain your login session, remember your preferences and settings, analyze site usage and improve our Services, provide personalized content and features, and measure the effectiveness of our marketing campaigns.

For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

3.1 Provide and Maintain Services

We use your information to deliver keyword ranking and SEO tracking services, generate reports and analytics dashboards, monitor competitor analysis and market trends, provide customer support and technical assistance, and process payments and manage subscriptions.

3.2 Improve and Develop Services

We analyze usage patterns to enhance user experience, develop new features and functionality, conduct research and analytics to improve our algorithms, and test and optimize service performance.

3.3 Communication

We send service-related notifications and updates, provide customer support responses, share product announcements and feature updates, send marketing communications with your consent, and deliver scheduled reports and alerts.

3.4 Legal and Security

We use your information to comply with legal obligations and regulatory requirements, protect against fraud, abuse, and security threats, enforce our Terms of Service and other policies, and resolve disputes and investigate violations.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in payment processing and billing, data hosting and cloud storage, analytics and performance monitoring, customer support and communication, and marketing and advertising services.

These providers are contractually bound to protect your information and use it only for specified purposes.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law or in response to valid legal processes such as subpoenas and court orders, government investigations or regulatory requests, protection of our legal rights and property, prevention of fraud or illegal activities, and protection of user safety and security.

4.4 Aggregated Data

We may share aggregated, anonymized data that cannot identify individual users for industry research and market analysis, service improvement and development, and marketing and promotional purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information including encryption of data in transit and at rest, secure server infrastructure and network protection, access controls and authentication requirements, regular security audits and vulnerability assessments, and employee training on data protection practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and maintain your account, comply with legal obligations and regulatory requirements, resolve disputes and enforce our agreements, and achieve the purposes outlined in this Privacy Policy.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

7.1 Account Information

You may access, update, or delete your account information at any time through your account settings or by contacting us at support@rankedtracker.com.

7.2 Communication Preferences

You can opt out of marketing communications by using the unsubscribe link in our emails, updating your preferences in your account settings, or contacting us directly.

You will continue to receive service-related communications necessary for your account.

7.3 Data Subject Rights

Depending on your location, you may have additional rights regarding your personal information including the right to access and obtain copies of your data, right to rectify inaccurate or incomplete information, right to erase your data under certain circumstances, right to restrict or object to data processing, right to data portability, and right to withdraw consent.

To exercise these rights, please contact us at support@rankedtracker.com.

8. International Data Transfers

Our Services are operated from the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from your country's laws.

We ensure appropriate safeguards are in place for international data transfers in accordance with applicable privacy laws.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you access through our Site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our Site, sending you an email notification, or providing notice through our Services.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Website: https://rankedtracker.com/contact

For data protection inquiries specifically, you may also contact our Data Protection Officer at: privacy@rankedtracker.com

This Privacy Policy was last updated on 26th May 2025 and is effective as of that date.